We are very sorry to hear that your order could not be fulfilled.
Currently, our Australian website displays stock availability from our Online Warehouse and select Seed Heritage Concept Online Fulfilment Stores.
At this time, our Concept Online Fulfilment Stores cannot ship internationally/outside of Australia. This may mean, if a product is only available at one of our Concept Online Fulfilment Stores and not at our Online Warehouse, that the product on your international order will be automatically rejected and refunded. This does mean that the product may continue to show as available stock on the Australian website.
We apologise for any inconvenience this may have caused you.