Our Returns Card is an alternative return option for eligible purchases. You are eligible to receive a Returns Card if you purchased a Full Price item from a Seed Heritage Concept Store, Seed Heritage Outlet Store or Seed Heritage Online (Credit Card or PayPal only).
If eligible, you can post your online order back to the returns office for a Returns Card. You will receive this as an electronic voucher sent via email with an expiry date of 6 months. This can be used both in store and online.
Returning in store
If eligible, you can return your Online or Concept Store purchase to a Seed Heritage concept store for a Returns Card. You will receive this as a voucher uploaded onto a physical card with an expiry date of 6 months. This can be used both in store and online.
Please note: The Returns card has not yet been implemented. Therefore if you return your purchase to the Returns Office or Store, you will currently receive a regular gift card until the Returns Card is introduced.
*Afterpay orders can not be returned in store for a refund, exchange or returns card, please click here for more options with Afterpay orders.